Knowledge & Support

PKGroom Help Center

Guiding overseas beauty brands through structured Korean cosmetic packaging discovery, 3D configuration, sampling, and production.

Getting Started

Learn how to navigate PKGroom, search Korean packaging, save 3D configurations, and start sourcing projects.

Step-by-step guide to preparing complete RFQs, understanding pricing variables, and tracking quote statuses.

How to order stock, decorated, and functional samples, dispatch lead times, and approval procedures.

Quality control standards, Golden Sample management, AQL inspection levels, and defect resolution.

Incoterms (FOB, EXW, DDP), international courier vs sea freight, and export packaging standards.

Quick answers regarding MOQs, compatibility testing, custom molds, and factory communication.

MOQ varies by product, decoration and manufacturer. Catalog values may be estimated and must be reconfirmed for your project.

Sometimes stock or existing-mold options allow lower MOQ. Custom colors and decorations usually raise MOQ.

We can show confirmed or candidate combinations. Final technical and formula compatibility still requires manufacturer and lab confirmation.

Yes, subject to process feasibility, artwork requirements, MOQ and lead time impact.

Stock samples can be faster; decorated or functional samples take longer. Timing is confirmed per request.

Web viewer models may be available. Engineering CAD is separate and often restricted.